Founding customer program
The first 100 lock the price
Sign up as one of the first 100 artists and you lock in your original price for as long as you stay subscribed. No auto-bumps, no retro-active rate hikes. The honest deal for the early-believer cohort.
What you get
Your price, held
The rate you sign up at stays your rate for as long as you stay subscribed. When standard pricing rises, you keep yours.
Founder access
Direct line to the founder for feedback, feature requests, and operational support during the first year.
Founding badge
A small acknowledgement on your account profile. Not shown to clients; visible to you + future goldenhour support agents.
The honest framing
Why we offer it
The first 100 customers of a SaaS startup are taking a real risk on a product that’s still proving itself. Founding pricing acknowledges that + locks in a relationship where the early-believer cohort is meaningfully better off than the late- adopter cohort. It also gives us a real ceiling to defend: we know exactly how many price-locked accounts can exist + price standard accordingly.
100 is a deliberate cap, not a marketing trick. We don’t auto-extend it; when it hits zero, it hits zero. The counter on /pricing is live.
What you don’t get
Honest about the not-the-deal
- Founding members don’t get free features : paid tiers (when we eventually launch them) cost the same for founding as for new accounts. The lock is on the base subscription, not on add-ons.
- The rate isn’t yours through a cancellation. It holds for as long as you stay subscribed; if you cancel and come back later, you come back at the standard price of that day. Your founding stamp stays on the account either way.
- No equity, no revenue share, no special legal arrangement. Founding pricing is purely a price lock: straightforward + sustainable.
- Founding members do not get priority access to new features (we ship to all customers at once), but you DO get the founder-access feedback channel during the first 12 months.
FAQ
- What is the founding-customer program?
- The first 100 artists to sign up for goldenhour lock in their original price. We don't auto-bump the rate when standard pricing changes; the founding rate holds for as long as you stay subscribed.
- How many spots are left?
- Check the counter on the /pricing page. It's read from the database rather than hardcoded, and it moves with every founding signup. It only reads zero once the cohort is genuinely closed, and from that point new signups go on standard pricing.
- Can I lose my founding-member status?
- Your spot in the cohort, no. Claiming one stamps a founding date on your account at signup and nothing in the product removes it: there's no re-activation window to miss, and we never revoke founding status as a punitive action. The rate is the part that depends on staying: it holds for as long as you stay subscribed. Cancel and come back later and you come back on whatever the standard price is that day, which is what our terms have always said.
- Is the founding price really locked?
- While you're subscribed, yes, and that's the part worth being precise about. We don't copy a dollar amount onto your account: your account carries the founding stamp, and everything that prices the account reads that stamp and applies the founding rate instead of the current standard rate. So a standard-price rise never reaches you, your subscription cost stays the same number unless you change it, and the rate holds for as long as you stay subscribed. What ends it is a lapse, not a price change of ours.