Early access
The AI front desk
A booking assistant that can actually book, reschedule, and cancel for signed-in clients right in the chat on your booking page, working your real calendar with clear guardrails. Texts to your business number get an instant hello, then you take over from the inbox. Here is what it does, how to turn it on, and how it stays safe. For the overview, see the AI front desk page.
What it does
It handles the front-desk back-and-forth
When a signed-in client opens the chat on your booking page, the AI front desk can book a new appointment, reschedule or cancel an existing one, and answer the everyday questions (what is open this week, what do I have coming up, how do deposits work). Texts to your business number work differently: the first one gets an instant hello so no one is left waiting, then you take the thread from your inbox.
Turning it on
Off by default, on in Settings
It ships switched off. Go to Settings, then AI, and turn it on when you are ready. You can turn it off just as fast, and it stays off entirely in HIPAA mode. Once on, the chat on your booking page handles the back-and-forth for signed-in clients until you take over, and a first text to your number gets an instant acknowledgement before it routes to you.
Guardrails
It books your real calendar, on the record
Before every booking it re-checks that day's live availability and takes only a slot that is genuinely open, so it cannot invent a time or double-book. A service with a deposit books as a hold plus a short Stripe checkout link; the slot releases if it is not paid and confirms the moment it is. Every action is written to your audit log. It works inside tight limits and steps back rather than guess.
Taking over
It hands off to you when it should
For a complaint, anything sensitive, or whenever it is unsure, it hands the conversation to you with a notification and tells the client you will follow up personally. You are always one tap away from the thread, and turning the feature off stops it immediately.
Early access
We are rolling it out carefully
This is early access. We are turning it on studio by studio while we watch every booking it makes. If you want it on your booking page, turn it on in Settings, or tell us and we will help you go live.